Read the Fineprint

Recently I had the Clause No 6.1 thrown in my face by Club Mahindra exec. I really marvel the way their language changes from sweet talk at enrollment to legal as soon as you signup.

But take a look -

• Sep 10 - Signed up (really regreting the decision !!!)
• Sep 23 - receive email letter introducing service feature
• Sep 25 - I shoot off mail with discrepancies and issues
• Oct 23 - get the papers in mail

Since Sep 27, yet to receive concrete clarifications, getting wishy-washy explanations.
Now the infamous Clause 6.1 states to the effect that there is 10 days lookup period, but wiseguys at Club Mahindra have put it from payment date, while they will send papers for scrutiny after 15 days by email and 45 days my mail.

As per Club Mahindra exec lookup period would start from 10 Sep. Raise hands who feel that this is just. On what ground will the customer base his decision, Mr Club Mahindra Exec.

On the other hand comparative scenario from insurance -

1. Get 30 days lookup period
2. I think it is from day when you get the papers by mail.

I think this is a good case to follow-up on, and try to get some sense knocked in by courts directive by imposing some sense on the clause.

Why even put up a farce of being fair Club Mahindra. No wonder so many compliant in online forums.

Does the executive inform you about Clause 6.1 when you signup - YOU WISH, but then where is the fun of living on the edge... I had asked the person at time of signing if there was something which i need to know there, he just passed it up saying no it is just saying same promotion things.

SUMMARY:

1. The lookup period should be from when they give something in writing.
2. Do read the clauses to the people who come to enroll before getting them to sign.